Don’t let  printer repairs be harder than it should be, Why not have us do it for you at your location or ship us your printer, and we’ll turn your printer around, usually within one business day.
Based in Tampa, Florida, SmartTech ID serves the Central Florida region from coast to coast.


Please contact us with your General TechnicalSupport questions, evaluation or repair inquiries.


Every Service and Maintenance Appointment Includes:

  • Inspection & Evaluation of printer unit by factory trained and authorized SmartTech ID technician.

  • Cover off deep cleaning of printer.

  • Calibrate and reset printer to factory settings and specifications.

  • Test and Replace ID printer parts if needed.

  • Chech ID printer firmware. Update and flash firmware if needed.

  • Check ID printer driver. Download and update & adjust if needed.

  • Batch print, test printer and print calibration cards for review.

  • A SmartTech Service Log is produced to explain the printer service performed, including listing the printer’s card count and helpful suggestions to keep the printer healthy.

Smarttech ID Commitment does not end with a printer sale or service. The Smarttech ID team is committed to providing customized solutions and personal attention needed to ensure your success to your Identity Solution program.